7 CFR § 273.12(c)(3)(i)-(iii) and (4) & 7 CFR § 273.13(c)

Forwarding Address Provided

7 CFR § 273.12(c)(4)(i)

Mail returned with a forwarding address is a reported COA. Process the change following Change of Address policy.  Begin closure if the EDG moved out-of-state.  

Notify the EDG of the actions taken using the appropriate notice.  

Forwarding Address Not Provided

7 CFR § 273.12(c)(3)(i)-(iii) & 7 CFR § 273.13(c)

Enter in case notes that the mail was returned as undeliverable with no forwarding address.  Act on the COA at the next periodic report or renewal, whichever occurs first.