7 CFR § 273.2(f)(6) & 7 CFR § 273.16(a)(2) and (h)(8)(i)(ii) & 7 CFR § 273.17(d)(2) and (h) & 7 CFR § 273.18(d)(c)(2)(iii) and (m)(2)(i)-(ix)


Enter case notes about:

  • the date of discovery;
  • the date the claim was established;
  • the reason for the overpayment;
  • the overpayment calculation;
  • the time period of overpayment;
  • information provided by the EDG;
  • other information about the overpayment and claim, including trafficking benefit determinations;
  • how the claim will be repaid;
  • payments made on the claim, if outside of the regular collection system.

Example: EDG asks to make a one-time payment from their EBT account.

  • whether underpayments were used to offset a claim; and
  • the amount of the claim before and after an offset, if applicable.