Desk Aids

Critical Ages

Age 6	• Child’s parent, check for another work registration exemption; if none, the parent must work register • Child’s parent is a student, check for another exemption; if none, is an ineligible student
Age 12	• Child’s parent claiming inadequate child care, check for another student exemption; if none, is an ineligible student; • Child’s single parent, check for another student exemption; if none, is an ineligible student;
Age 18 or older	• Check for another student exemption; if none, is an ineligible student; • Check for another work exemption; if none, must work register. • Count earned income • Check for an ABAWD exemption; if none, is an ABAWD with time limits
Age 22 or older	• Potentially could now be a separate household from parents
Age 50 or older	• Eligible student • ABAWD exempt
Age 60 or older	• 24-month approval if no earned income in the HH • Net income test only • $4,250 asset maximum when gross income is greater than 200% • Entitled to excess medical expense deduction • Receives unlimited excess shelter deduction, unless ineligible
Age 70 ½ or older	• Must draw from any pension or retirement fund(s)

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Determining the Utility Allowance

Use the following chart as a guide to determine the appropriate utility allowance for expedited service.

Household Utility Expense	Utility Allowance
Lives in public housing and pays excess utilities that include heating or cooling costs.	SUA
Lives with another household and pays or shares rent that includes an amount for utilities, or helps with the utility costs, that include heating or cooling costs.	SUA
Owns or is buying or renting their home and is billed for utilities including heating or cooling costs.	SUA
Receives a Direct Cash Benefit payment of at least $20.01 in the current month or previous 12 months.	SUA
Receives a SUA$ payment of at least $20.01 in the current month or previous 12 months.	SUA
Receives energy assistance through HUD, FmHA, or another program but incurs heating and cooling expenses that exceed the amount of the assistance.	SUA
Lives in public housing and pays for at least 2 utilities including excess costs that do not include heating or cooling costs.	LUA
Lives with another household and pays or shares rent that includes an amount for utilities, or helps with at least 2 utility costs, that do not include heating or cooling costs.	LUA
Receives energy assistance through HUD, FmHA or another program that covers all heating and cooling expenses but the household incurs at least 2 utility expenses that do not include heating/cooling.	LUA
Lives in public housing and only pays phone costs.	TUA
Lives with another household and pays or shares rent that includes an amount for the phone, or helps only with the phone bill.	TUA
Rents their residence and all utilities except the phone are included in the rent. The household has a phone.	TUA
Lives with another household and pays or shares rent, and all utilities are included.	None

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More Information on Treatment of Gambling Winnings

Substantial lottery and gambling winnings is defined as a cash prize won in a single game, before taxes or other amounts are withheld, which is equal to or greater than the SNAP asset limit for elderly or disabled SNAP households with income above 200% of the FPL ($4,250 in FFY2024).

Receipt of lottery / gambling winnings that equal or exceed the threshold is considered a mandatory reporting requirement and households must report this change by the 10th day of the month following the month the change occurred (example: EDG member receives $5,000 from a single lotto ticket on 12/15/22. They must report receipt of these winnings to DSS by 1/10/23).

Staff should inform all households at initial grant and renewal of these mandatory reporting requirements during the SNAP interview. SNAP households who report receipt of lottery/gambling winnings that meet or exceed this threshold will be disqualified from SNAP.

Once reported, the lottery/gambling winnings must be considered a countable asset. Households are no longer considered “categorically eligible” and are subject to the 130% FPL income limit and asset limit. If considered ineligible due to these income/asset limits, refer to IBP 298 for instructions on how to deny the EDG.

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Effective Date: 10/01/2023

Self-Employment Income Tax Forms

Most Common IRS Forms	What the Form is Used For
Form 1040 US Individual Income Tax Return	Summarizes all income reported to IRS. Do not use this form to determine income. It is only a summary of the income reported to IRS.
Form 1065, U.S. Return of Partner Income	Identifies income and expenses from a partnership. Schedule K-1, Partner’s Share of Income, Deductions, Credits, identifies the individual’s share from the partnership.
Form 1099-R, Distributions	Identifies payments for services, annuities, pensions, etc.
Form 1120-S, US Income Tax Return for an S Corporation	Identifies income and expenses from an S corporation. Schedule K-1, Partner’s Share of Income, Deductions, Credits, identifies the individual’s share from the corporation.
Form 4562, Depreciation and Amortization	Identifies deductions for depreciation and amortization, for vehicles and certain property.
Form 4835, Farm Rental Income and Expenses	Identifies income and expenses for farm rentals.
Form 8829, Expenses for Business Use of Your Home	Identifies office-in-the-home expenses. Line 7 of the 8829 identifies the business portion of the expense.
Schedule C, Profit or Loss	Identifies income and expenses for non-farm businesses.
Schedule C-EZ, Net Profit from Business	Simplified version of Schedule C
Schedule D, Capital Gains and Losses	Identifies capital gain income or losses.
Schedule E, Supplemental Income and Loss	Identifies income and expenses for rental business, partnerships, corporations, estates, trusts, and farm rental.
Schedule F, Profit or Loss from Farming	Identifies income and expenses for farm businesses.

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Suggested Verification Sources

Suggested verification sources are not all inclusive. Accept any reasonable verification.

Element	Suggested Sources
Age	Adoption record Baptismal certificate Birth certificate Driver’s license Family records (birthday books, genealogy, newspaper birth announcement, marriage license, support or divorce papers) Hospital birth record IEVS match Immigration or naturalization paper Life insurance policy Military service papers Passport or U.S. citizen ID card School records (ID, report cards, diploma) State/federal or Indian census records
Assets	Annuity contract Articles of agreement ATM receipts Bank statements Bond certificate Burial-arrangement contract Check for lump sum payment Collateral contact Dealer estimate Deed Federal income tax return Financial institution statement Insurance appraisal Kelley blue book value Life estate agreement Life insurance policy Mortgage National Automobile Dealers Association (NADA) value Notes Real estate tax receipt Sales agreement Securities certificate Statement from loan provider Stock certificate Will
Child Support Expense	Canceled checks CCSES data Receipt from child support recipient Statement from child support recipient Wage withholding statement
Child Support Legal Obligation	CCSES data Child support reports Collateral contact Court order Divorce decree Judicial check for court order Legally enforceable separation agreement UCB inquiry
Citizenship	Adoption finalized decree Alaska Natives roll showing U.S. place of birth Amended U.S. public birth record over 5 yrs. past the date of birth American Samoa/Swain’s Island birth record issued after 11-04-1986 Attending Doctor/Midwife signed statement BENDEX/SSDI recipient Birth certificates, including those issued by the Dept. of State, DPH Census records (Federal or State) Certificate of birth abroad/report of birth abroad Certificate of citizenship Certificate of naturalization Child in foster care Client statement Collateral contact Consular report of birth ID for health benefits Early school record Hospital record extract on hospital letterhead Insurance record showing U.S. place of birth Institutional admission created 5 yrs. before Medicaid application Medical records created 5 yrs. before Medicaid application Medicare recipient Military record showing U.S. place of birth Native American card for Texas Kickapoo and Oklahoma tribe members Native American Federally recognized membership document Navajo BIA Tribal census created 5 yrs. before Medicaid application Northern Mariana card or birth record issued after 11-04-1986 Nursing home admission papers created 5 yrs. before Medicaid application Other acceptable verification Religious records SAVE information SDX/SSI recipient Seneca tribal census USCIS form G-845 U.S. citizen ID card U.S. Government Civil Service verification U.S. passport Voter registration card Vital statistics birth record/notification of birth W-416 Notification of Newborn Work/school ID
Date of Death	Authorized representative statement Death certificate Department of Corrections information Statement from an EDG member SVES Vital statistics information
Dependent Care	Bills Care4Kids data Child care subsidy letter Client statement if not questionable Receipts from the provider Verbal statement from provider Written statement or bills from provider W-1224, SNAP Dependent Care Agreement Form
Disability	BENDEX Colonial Cooperative Care (CCC) determination Disability benefit award letter Military documents Pension award notice Railroad Retirement board notice or letter RSDI notice or letter SDX SSI Income award notice SVES VA award notice WC award letter
Earned Income	Care4Kids data Collateral contact with employer Federal income tax return for self-employment only. Income-producing contract Pay envelope Pay stubs Self-employment bookkeeping records, only if tax returns are not available/not representative of current income. Verbal statement from person or company providing income Work Number inquiry Written statement from person or company providing income W-35, Certificate for Disclosure of Gross Wages, Salary, or Commission Paid
Household/EDG/CG Composition and Living Arrangement	Client statement if not questionable Collateral contact Lease agreement Medical records Rental agreement School records Statement from landlord W-1410, Statement of Shared Living Arrangement
Identity	Adoption record Affidavit Baptismal certificate BENDEX/SSDI recipient Birth certificate Certificate of Naturalization Certificate of U.S. citizenship Child in the care and custody of DCF Child in foster care Child receives adoption assistance IVE services Client statement Collateral contact Confirmation or church membership records Court order of name change DMV inquiry Daycare/nursery records Driver’s license Employment ID Family records (marriage license, support or divorce papers, newspaper birth announcement) Federal, State or local government ID card Health care ID Hospital birth record IEVS match Immigration or naturalization papers Labor union or fraternal organization record Library card Life insurance policy Medical records Medicare recipient Military ID, draft record, or service papers Native American records (Certificate of Degree, tribal documents, census records, federally recognized membership document) Newborn’s birth covered by Medicaid Other social service program ID Paycheck or wage stubs SAVE record School records (ID, report cards, diploma) SSA match SDX/SSI recipient Three corroborating documents U.S. Coast Guard Merchant Mariner card U.S. passport Voter registration card
Jointly Owned Assets	Statement of joint owners
Medical Expenses	BENDEX showing Medicare Part B premium Bill or receipt for medical equipment and supplies Bill or receipt for visiting nurse, homemaker, home health aide Billing statement Collateral contact Health insurance premium payment Itemized receipts for prescriptions, supplies Lodging or transportation receipt from obtaining medical treatment or services Over-the-counter medications and supplies: o Statement from a qualified health professional Pharmacy statement Verification of co-payment Receipt for food or veterinarian services for a seeing-eye, hearing, or other service animal Repayment agreement with physician or hospital
Non-Citizen Status	See Non-Citizen Verification
Pregnancy	Client statement
Relationship	Baptismal certificate Birth certificate Client statement if not questionable Confirmation or church membership papers Death certificate Divorce decree Family bible Guardianship papers Hospital birth record Immigration or naturalization papers Life insurance policy Marriage license Medical records Military service papers Newspaper birth announcement Paternity registry School records VS-56, Acknowledgment of Paternity W-416, Notification of Newborn
Residency in State	Award letter for RSDI, SSI, UCB or WC Certificate for subsidized housing Collateral contact Current lease Current utility bill with address and person’s name DMV inquiry Driver’s license Employer’s statement Home owner’s insurance policy Letter from HUD Library card with address Mail received at residence Military ID Motor vehicle registration Pension or VA award notice Real estate tax receipt or assessment Rent or mortgage receipts that show the address School registration Telephone directory The Work Number Utility bill Voter registration card Written or verbal statement from landlord W-1408, Landlord Verification Request W-1410, Statement of Shared Living Arrangement
School Enrollment	Collateral contact with school Course schedule Enrollment letter Financial aid papers Report card
Self-Employment Expenses	Accounting records Bookkeeping records Business accounts Federal income tax forms Ledgers Other records the owner may have Receipts Sales and expenditures records Third party contacts
Self-Employment Income	1099 Forms Accounting records Bookkeeping records Business accounts Care4Kids data Federal income tax forms Invoices Ledgers Other records the owner may have Sales and expenditures records Third party contacts W-38, Self-Employment Income Verification
Shelter Expenses	Canceled check for rent Client statement if not questionable Collateral contact Condo fee contact or bill Deferred payment agreement Documented phone contact with landlord Homeowner's insurance policy or billing statement HUD-subsidized housing approval Landlord inquiry Lease Mortgage payment records Property tax statement Real estate agreement Rent receipt Section 8 contract State funded rental assistance program contract Statement from individuals with whom the household shares shelter costs Statement from insurance company Statement from landlord W-1408, Landlord Verification Request W-1410, Statement of Shared Living
SSN	Enumeration match with SSA SSN card Verbal/written statement VS-56, Establishment of Paternity W-416, Notification of Newborn
SSN Application	SSA-2853 Enumeration at Birth SSA-5028 Receipt of Application for a Social Security Number
Student Status	Collateral contact Verification from the school
Student (Higher Education) Expenses	Financial aid award letter or papers Professional association/journal receipt Receipts: tuition, books, fees, supplies, other educational expenses
Student Educational Income	Financial aid award letter or papers Statement from the institution with the student educational income information Work study paystubs
Unearned Income	Award letter Bank statements if gross listed BENDEX Match Benefit payment check CCSES information Child support agreement, court order or reports Collateral contact Connecticut Department of Labor UCB Match Correspondence on benefits Correspondence on support payments Court order Divorce or separation decree Form 1099 for interest income tax statement from the source Income tax forms Pension award notice Railroad Retirement award letter Rental agreement RSDI award letter SDX Match SSI award letter Support agreement UCB award letter VA award letter WC award letter
Utility Expenses	Canceled checks for utilities Client statement if not questionable Collateral contact Firewood receipt Lease Phone bill Utility bill Written or verbal statement or receipt from landlord for utilities Written or verbal statement from utility company

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Source #: 12

Effective Date: 06/01/2023

Verification Requirements by Element and Activity

This chart summarizes when verification is required and the action taken when verification is not provided.

Note: Most interim changes that result in decreased benefits are not processed. For exceptions, see Action on Interim Changes.

Last Update

Source #: 3

Effective Date: 5/15/19

CT Department of Social Services

Element	Expedited Application	Non- Expedited Application	Renewal	Periodic Report and Interim Change
ABAWD Countable Months (CT and out-of- state)	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify ABAWD CT countable months and 36-month time period, including out-of-state countable months and time periods if it appears the individual had countable months out-of-state. Use the individual’s statement if verification cannot be obtained from the other state.	Verify ABAWD CT countable months and 36-month time period, including out-of-state countable months and time periods if it appears the individual had countable months out-of-state. Use the individual’s statement if verification cannot be obtained from the other state.	Periodic Report - Verify new adult EDG members ABAWD CT countable months and 36-month time period, including out-of-state countable months and time periods if it appears the individual had countable months out-of-state. Use the individual’s statement if verification cannot be obtained. Interim Change – Verify new adult EDG members ABAWD CT countable months and 36-month time period, including out-of-state countable months and time periods if it appears the individual had countable months out-of-state. Use the individual’s statement if verification cannot be obtained. Decreases Benefits/Closes Case: See Note at the top of chart.
Assets	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify countable assets only if the EDG is not categorically eligible. Deny the application if not verified by the due date.	Verify countable assets only if the EDG is not categorically eligible and if: the previously verified asset amount has changed, newly obtained assets, or if questionable. Deny the renewal if not verified by the due date.	Periodic Report - Verify countable assets only if the EDG is not categorically eligible and if: the previously verified asset amount has changed, there are newly obtained assets, or if questionable. Deny the case if not verified by the due date. Interim Change – Decreases Benefits/Closes Case: See Note at the top of chart.
Child Support - Legally Obligated	Postpone verification* for expedited month(s); then follow Non-Expedited Application.	Verify legal obligation, amount paid and who it is paid to. Process without the expense if not verified by the due date.	Verify legal obligation, amount paid and who it is paid to. Process without the expense if not verified by the due date.	Periodic Report - Verify actual amount paid, legal obligation, legally obligated amount, and who it is paid to. Increases Benefits: Send the EDG a W-1348, Proofs We Need, requesting any verifications not provided with the PRF. Allow the EDG 10 days to verify the reported change. Continue with the previously verified amount if not verified by the W-1348 due date. Verify and act on the change at renewal. Decreases Benefits/Closes Case: Act on the reported change. Verify at renewal if verification was not provided with the PRF. Interim Change - Increases Benefits: Verify reported changes. Continue with the previously verified amount if not verified. Decreases Benefits/Closes Case: See Note at the top of chart.
Date of Death	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify. Deny the application if not verified by the due date.	Verify. Deny the renewal if not verified by the due date.	Periodic Report and Verify with the EDG by sending a match notice. Remove the individual if the EDG: confirms the information, or fails to respond by the due date. Interim Change – Verify with the EDG by sending a match notice. Remove the individual if the EDG: confirms the information, or fails to respond by the due date. Decreases Benefits/Closes Case: See Note at the top of chart.
Dependent Care Expenses	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify, if questionable. Process without the expense if not verified by the due date.	Verify, if questionable. Process without the expense if not verified by the due date.	Periodic Report – Increases Benefits: Act on the change. Verify, if questionable. If questionable: Send the EDG a W-1348, Proofs We Need, requesting any required verifications not provided with the PRF. Allow the EDG 10 days to verify the reported change. Continue with the previously verified amount if not verified by the W-1348 due date. Verify and act on the change at renewal. Decreases Benefits/Closes Case: Act on the reported change. Verify at renewal, if questionable, and verification was not provided with the PRF. Interim Change - Increases Benefits: Act on the change. Verify, if questionable. If questionable: Send the EDG a W-1348, Proofs We Need, requesting any required verifications not provided with the PRF. Allow the EDG 10 days to verify the reported change. Continue with the previously verified amount if not verified by the W-1348 due date. Verify and act on the change at renewal. Decreases Benefits/Closes Case: See Note at top of chart.
Disability	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify the disability determination. Do not code the individual as disabled if not verified by the due date.	Verify only if it is a new report of disability. Do not code the individual as disabled if not verified by the due date.	Periodic Report and Interim Change – Verify only if a new report of disability. Do not code the individual as disabled if not verified by the due date.
Earned Income	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify. Deny the application if not verified by the due date.	Verify if: the source changed, or the source has not changed but the amount changed by more than $50, if there is income from a new EDG member, or the amount is questionable (inaccurate, incomplete, inconsistent, or outdated). Deny the renewal if not verified by the due date.	Periodic Report – Increases Benefits: Verify. Act on the change if verification is provided. If verification is not provided: Send the EDG a W-1348, Proofs We Need, requesting any required verifications not provided with the PRF. Allow the EDG 10 days to verify the reported change. Do not act on the reported change if the EDG fails to provide required verifications by the W-1348 due date. Verify and act on the change at renewal. Decreases Benefits/Closes Case: Act on the reported change. Verify at renewal if verification was not provided with the PRF. Interim Change – Increases Benefits: Act on the change if verification is not required or required verification is provided. Verification is required if: the source has changed, or the amount has changed by more than $50, or if questionable. Continue with the previously verified amount if not verified by the requested due date. Decreases Benefits/Closes Case: See Note at top of chart.
Household Composition Relationships and Living Arrangements	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify if questionable. Deny the application if not verified by the due date.	Verify if questionable. Deny the renewal if not verified by the due date.	Periodic Report and Interim Change – Verify if questionable. Verify new household members. End benefits if the requested verification is not provided by the due date.
Identity	Verification required.	Verify. Deny the application if not verified by the due date.	N/A	N/A
IPV Status (adult EDG members)	Postpone verification* for expedited month(s) for out-of-state IPV’s not known to CT; then follow non-expedited processing rules.	Verify for adult EDG members. Do not disqualify the individual until verification is received.	Verify for new adult EDG members. Do not disqualify the individual until verification is received.	Periodic Report - Verify for new adult EDG members. Do not disqualify the individual until verification is received. Interim Change – Verify for new adult EDG members. Do not disqualify the individual until verification is received. Decreases Benefits/Closes Case: See Note at the top of chart.
Medical Expenses	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify if more than $35. Do not allow the expense if not verified by the due date.	Verify: previously unreported expenses, total recurring medical expenses that changed by more than $25, or if questionable.	Periodic Report and Interim Change – Verify only if benefits will increase and the expense is: previously unreported expenses, a recurring medical expense that changed by more than $25, or if questionable. Note: Do not act on expense changes: reported by someone other than the EDG, and that require contacting the EDG to verify.
Non-citizen Status	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify. Treat the individual as an ineligible non-citizen if not verified by the due date.	Verify if a change in non-citizen status is reported, or the status of a new non-citizen EDG member being added. Treat the individual as an ineligible non-citizen if not verified by the due date.	Periodic Report – Verify if a change in non-citizen status is reported, or the status of a new non-citizen EDG member being added. Treat the individual as an ineligible non-citizen if not verified by the due date. Interim Change – Verify if a change in non-citizen status is reported, or the status of a new non-citizen EDG member being added. Treat the individual as an ineligible non-citizen if not verified by the due date. Decreases Benefits/Closes Case: See Note at the top of chart.
Residency	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify. Deny the application if not verified by the due date.	Verify if questionable. Deny the renewal if not verified by the due date.	Periodic Report and Interim Change – Verify if questionable. Note: Get the new shelter amounts from the EDG. See Shelter and Utility Expenses, below.
Shelter and Utility Expenses	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify if questionable. Process without the expense if not verified by the due date.	Verify if questionable. Process without the expense if not verified by the due date.	Periodic Report – Increases Benefits: Act on the change if not questionable. Verify questionable information if verification was not provided with the PRF. If questionable: Send the EDG a W-1348, Proofs We Need, requesting any required verifications not provided with the PRF. Allow the EDG 10 days to verify the reported change. If the address didn’t change and the EDG fails to provide verifications by the W-1348 due date, do not change the shelter/utility expenses. Verify and act on the change at renewal. If the address changed and the EDG fails to provide verifications by the W-1348 due date, do not allow any shelter/utility expenses. Decreases Benefits/Closes Case: Act on the reported change. Verify at renewal, if questionable, and verification was not provided with the PRF. Interim Change - Increases Benefits: Act on the change if not questionable. Verify, if questionable. If questionable: Send the EDG a W-1348, Proofs We Need, requesting any required verifications not provided with the PRF. Allow the EDG 10 days to verify the reported change. If the address didn’t change and the EDG fails to provide required verifications by the W-1348 due date, do not change the shelter/utility expenses. Verify and act on the change at renewal. If the address changed and the EDG fails to provide required verifications by the W-1348 due date, do not allow any shelter/utility expenses. Verify and act on the change at renewal. Decreases Benefits/Closes Case: See Note at top of chart.
Social Security Number	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify through enumeration validation. The EDG must verify differences or information not validated. Deny the individual or application (for single individual EDGs) if not provided or applied for by the due date.	Verify SSNs not previously provided, and for new members. Deny the individual or renewal (for single individual EDGs) if not provided or applied for by the due date.	Periodic Report – Verify SSNs not previously provided, and for new members. Deny the individual or case (for single individual EDGs) if not provided or applied for by the due date. Interim Change – Verify SSNs not previously provided, and for new members. Decreases Benefits/Closes Case: See Note at the top of chart.
Student Status	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify. Treat the individual as an ineligible student if not verified by the due date.	Verify if a change in student status is reported. Treat the individual as an ineligible student if not verified by the due date.	Periodic Report – Verify if a change in student status is reported. Treat the individual as an ineligible student if not verified by the due date. Interim Change – Verify if a change in student status is reported. Treat the individual as an ineligible student if not verified by the due date. Decreases Benefits/Closes Case: See Note at the top of chart.
Unearned Income	Postpone verification* for expedited month(s); then follow non-expedited processing rules.	Verify. Deny the application if not verified by the due date.	Verify if: the source changed, or changed by more than $50, there is unearned income from a new EDG member, or the amount is questionable. Deny the renewal if not verified by the due date.	Periodic Report – Increases benefits: Verify. If verification is not provided with the PRF: Send the EDG a W-1348, Proofs We Need, requesting any required verifications not provided with the PRF. Allow the EDG 10 days to verify the reported change. Do not act on the reported change if the EDG fails to provide required verifications by the W-1348 due date. Verify and act on the change at renewal. Decreases Benefits/Closes Case: Act on the reported change. Verify at renewal if verification was not provided with the PRF. Interim Change – Increases Benefits: Act on the change if verification is not required or required verification is provided. Verification is required if: the source has changed, or the amount has changed by more than $50, or if questionable. Continue with the previously verified amount if not verified by the requested due date. Decreases Benefits/Closes Case: See Note at top of chart.